Error 1607: Unable to install InstallShield Scripting Runtime²°ÿ|_K¬Mtswww.bb818.com8•ÕèÈu

OR²°ÿ|_K¬Mtswww.bb818.com8•ÕèÈu

The wizard was interrupted before the Blackberry Desktop Software could be completely installed. Your system has not been modified. To complete installation at another time, please run setup again.²°ÿ|_K¬Mtswww.bb818.com8•ÕèÈu
²°ÿ|_K¬Mtswww.bb818.com8•ÕèÈu

ResolutionResolution²°ÿ|_K¬Mtswww.bb818.com8•ÕèÈu
There is more than one resolution for this cause. Perform the following resolutions until the problem is resolved.²°ÿ|_K¬Mtswww.bb818.com8•ÕèÈu

• Verify that the Windows Installer service is started and is configured for manual startup.
• Rename the InstallShield folder, then reinstall the InstallShield software.
• Edit your system environment variables.
• Disable your Startup Items.
• Install Microsoft Windows Script 5.6
• Restart the computer.

Resolution 1²°ÿ|_K¬Mtswww.bb818.com8•ÕèÈu
Verify that the Windows Installer service is started and is configured for manual startup.²°ÿ|_K¬Mtswww.bb818.com8•ÕèÈu

• Open Control Panel and double-click the Administrative Tools icon.
• Double-click the Services icon. The Services window appears.
• In the right pane, scroll to the bottom of the services list and double-click the Windows Installer service. The Windows Installer Properties window appears as shown below.²°ÿ|_K¬Mtswww.bb818.com8•ÕèÈu
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• Verify that the Startup type drop-down list displays Manual.
• Verify that the Service status displays Started. If it displays Stopped, click the Start button.
• Click OK to save your changes and close the window.
• Close the Services window.
• Repeat the installation procedure for the BlackBerry Desktop Software. If the error appears again, continue to Resolution 2.

Resolution 2²°ÿ|_K¬Mtswww.bb818.com8•ÕèÈu
Rename the InstallShield folder, then reinstall the InstallShield software.²°ÿ|_K¬Mtswww.bb818.com8•ÕèÈu

• Open Windows Explorer and go to C:\Program Files\Common Files
• Right-click the InstallShield folder and select Rename.
• Rename the folder InstallShield_old.
• Reinstall the InstallShield software.
• Repeat the installation procedure for the BlackBerry Desktop Software. If the error appears again, continue to Resolution 3.

Resolution 3²°ÿ|_K¬Mtswww.bb818.com8•ÕèÈu
Edit your system environment variables.²°ÿ|_K¬Mtswww.bb818.com8•ÕèÈu
Warning: Modifying the computer environment variables can result in unexpected system behavior. Document the existing values prior to implementing any changes.²°ÿ|_K¬Mtswww.bb818.com8•ÕèÈu

• Open Windows Explorer and create a new folder in the C:\ drive called TEMP2.
• Open the Control Panel and double-click the System icon. The System Properties window appears.
• Click the Advanced tab, then Environmental Variables. The Environmental Variables window appears.
• In the User Variables list, select TEMP and click Edit. The Edit User Variable dialog box appears.
• In the Variable Value field, change the file path to C:\TEMP2, then click OK.
• In the User Variables list, select TMP and click Edit.
• In the Variable Value field, change the file path to C:\TEMP2, then click OK.
• In the Environmental Variables window, click OK.
• In the System Properties window, click Apply and OK.
• Repeat the installation procedure for the BlackBerry Desktop Software.

Resolution 4²°ÿ|_K¬Mtswww.bb818.com8•ÕèÈu
To disable all programs that are started when the Windows user account logs in, use the System Configuration Utility.²°ÿ|_K¬Mtswww.bb818.com8•ÕèÈu

• Click the Start Button and select the Run command.
• Type MSConfig in the Open field and then click OK.
• In the window that appears, on the General tab, select Selective Startup and clear Load Startup Items. Click Apply and OK.
• Restart the computer and repeat the installation procedure for the BlackBerry Desktop Software.

Resolution 5²°ÿ|_K¬Mtswww.bb818.com8•ÕèÈu

• Install Microsoft Windows Script 5.6.
• Go to the Microsoft Downloads site at http://msdn.microsoft.com/downloads/.
• Search for the Windows Script 5.6 download. Then, download the Windows Script 5.6 for the correct Windows version.
• Install the Windows Script. Then, restart the computer.
• Repeat the installation procedure for the BlackBerry Desktop Software.

Resolution 6²°ÿ|_K¬Mtswww.bb818.com8•ÕèÈu
Restart the computer. Then, restart the installation of the BlackBerry Desktop Software.²°ÿ|_K¬Mtswww.bb818.com8•ÕèÈu